In
1905 Upton Sinclair blew the whistle on an unsanitary meat packing industry in The
Jungle.
In 1964, Ralph Nader took on a negligent US
automobile industry in Unsafe at Any Speed.
And as the century ends, journalist and computer
expert Mark Minasi exposes the conspiracy of greed, complacency and arrogance
that lies behind the shoddy standards that we've come to accept as
"business as usual" in the software industry.
What other industry ships their products untested,
as one in seven software firms admit they do? What other industry ships a major
product with thousands of known defects? Could any other industry could
have failed to anticipate that the year 2000 would arrive?
Who else would be allow to waste the sixty five million U.S. work
hours that American workers spent on hold at software support lines in 1996?
"If
McDonalds were run like a software company, one out of every hundred Big
Macs would give you food poisoning ... and the response would be
"we're sorry, here's a coupon for two more..." -- The
Software Conspiracy
But faulty software hasn't only killed time, it has
killed people, hundreds of them. And
yet the software industry thrives.